Servicenow reference variable display value. Dec 16, 2023 · As a ServiceNow developer, one of the most intriguing tasks I’ve encountered was ensuring data accuracy and relevance, especially when dealing with reference and date/time fields. This is where setDisplayValue() comes into play in GlideRecord queries. Oct 19, 2020 · When using setValue () on a reference field, be sure to include the reference field displayValue as the third parameter. Nov 25, 2022 · But here my consern is - I want to use Display value in the reference variables while submitting service catalog request - which is not a Table API but a scripted API by default in Servicenow. Mar 22, 2025 · By following these simple steps and using GlideRecord in ServiceNow, you can easily obtain the display value of any reference field in your ServiceNow instance. Could you please advise: Which type of catalog variable should I use? What is the best way to attach and reference the Excel file? ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. So, this little effort is based on my learning to demonstrate that how to get display value of different fields/variables given below. Is there any capability within a client script to obtain the display value which is being shown on the list collector, rather than a sysid? It's clearly being returned to the catalog item as it's displayed in the list collector; there surely must be some way within the script to obtain that value rather than just a sysid? I would like to display a catalog variable labeled “Download the Excel Template”, and when users click it, the file should download in the same window (not open a new tab). Select Box Variable / Choice Field Reference Variable / Reference Field Lookup Select Box . Please note: These APIs are provided to support legacy applications in the global scope. Mar 16, 2022 · Get Display value of reference variable Service Catalog If my blog helps please mark it helpful and also bookmark it sharing the script here as well Note: The solution requires this Isolate Script field as false considering the window object in script being used Example: my variable " requester " is reference to sys_user table I would like to display a catalog variable labeled “Download the Excel Template”, and when users click it, the file should download in the same window (not open a new tab). setValue ("cost_center", newValue, [your display Value]) The setValue () function has a third parameter (at least when used on a reference field) which allows you to set a display value which is not the one defined on the table. Apr 6, 2010 · The display value for a reference field is what the end user actually sees when they search in a reference field to produce an autocomplete drop down and what they can see when a reference field gets populated. The SIM details will need to be dependent on the computer that is selected in the reference variable. As we all know that it's always been a concern to get the display value of different fields/variables in client scripts. If you change a field to be the display value for that table, any other field on that table with display value = true will be set to display value = false. I have a requirement to display records from a custom table in a specific sequence (based on defined order) instead of the default alphabetical order in a type of lookup select box variable. Jun 10, 2024 · While using it on reference or list fields, it is a best practice to pass the display value as the 3rd parameter along with its sys_id. Is this achievable? We would like to show you a description here but the site won’t allow us. Apr 12, 2019 · What you could do is have an onChange Script on your cost_center variable and manipulate this displayed value with g_form. Mar 5, 2025 · As already suggested and mentioned, the OOTB user_id display value cannot be changed, and it's not recommended to do so. May 9, 2017 · There can only be one display value per table. It is recommended that new Aug 23, 2023 · However, I would like to create a new variable/field and have the SIM details display in this field as a read only on catalog task view. On the case form we currently have a reference field called 'assignment group', which references the sys_user_group table. 6 days ago · After the CMDB class, CMDB attribute, regular expression, and value have all been confirmed by the user, proceed with updating the CMDB attribute with the specified value. Could you please advise: Which type of catalog variable should I use? What is the best way to attach and reference the Excel file? Feb 14, 2023 · To make the group names more understandable to the users. Additionally, adding the employee number as a variable won't serve the purpose, as the user agent won't know whose employee ID it is. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. Currently the values are getting inserted in Service Request only if I pass sys_id of reference value but not the display value like Table APIs. This 'assignment group' field currently displays the value from the 'Name' field on the sys_user_group table. If you set the value without the displayValue, the ServiceNow instance does a synchronous call to retrieve the display value for the record you specified. qzv yjf uyz qkq qvs jkq cls llj qko juc rpk taq rvc awg hnw